Shipping policy

Shipping Policy

Shipping Policy for The Trendy Packages UK Ltd

1. Order Processing and Handling

• All orders are typically handled and processed within 1 to 2 business days (Monday through Friday), excluding weekends and public holidays.

• High-volume periods or seasonal rushes may lead to slight delays, during which customers will be promptly notified.

2. Shipping Rates and Delivery Estimates

• Shipping charges for your order are calculated dynamically at checkout based on the delivery destination, volumetric weight, and chosen carrier service.

• Standard domestic delivery across the UK generally takes between 3 to 5 business days from the date of dispatch.

• Expedited or express delivery options may be selected at checkout for faster transit times, subject to additional fees.

3. Shipment Tracking and Confirmation

• Once your package has been successfully dispatched from our fulfillment center, you will receive an automatic Shipment Confirmation email containing your unique tracking number.

• Tracking details typically become active within 24 hours of receiving the notification, allowing you to monitor your package's transit journey.

4. Customs, Duties, and Import Taxes

• The Trendy Packages UK Ltd is not responsible for any customs duties, clearance fees, or import taxes applied to international shipments outside of the UK. Customers are entirely responsible for complying with local import regulations.

5. Damaged, Lost, or Delayed Shipments

• We carefully package all items to ensure safe transit, but unforeseen delivery mishaps can occasionally occur.

• If your package arrives significantly damaged or fails to arrive within the estimated window, please contact us immediately at info@trendypackages.com or call +44 7999 99000 1 so we can investigate and assist with the carrier.